Soft boards, a loose rail or a stair that bounces? Justin or Jacob comes out the same day or the next, checks the deck from the boards down to the posts and tells you plainly what it needs.
New pressure-treated boards on one of our jobs, West Georgia.
01What is your deck doing?
Start with what you see on the deck
Most deck repair calls start with one of these six signs. Here is what each one usually means, and whether it tends to be a repair or a bigger job, and we check it in person for free.
Usually a repair
Soft or split boards
Water that sits on a board after every rain slowly breaks the wood down, usually near the house or wherever the afternoon shade keeps it damp. Damaged boards come out and replacements go in, as long as the joists underneath are sound.
The posts that hold the railing have usually worked loose at their bolts or rotted where they meet the deck, so the whole section wobbles when you lean on it. Resetting or replacing the post usually repairs it, and a loose railing can let someone fall, so call soon.
The stair stringers or the concrete pad underneath them have usually shifted, or rotted where the wood sits directly on the ground. It is often a repair to the staircase alone, without touching the rest of the deck.
Posts set in the ground usually rot at the soil line first, because that is where the wood stays wet the longest after every summer storm. One soft post is a repair, while several usually mean the frame needs a closer look.
The beams or joists underneath the boards are giving out, usually after years of water or a span that was always too long for the lumber. When the frame itself sags, new boards on top will not repair it, and a rebuild is usually the answer.
The ledger board that ties the deck to the house is the most important connection on the entire deck, because everything else hangs from it. Water or rot there gets looked at before anything else on the deck, because everything else depends on it.
A repair or a new deck? We tell you which, and why.
Repair
When the framing under it is sound
A few soft or split boards on joists that are still solid
A loose rail post or a wobbly stair that needs resetting
What it takes
The damaged parts replaced and the good wood left exactly where it is.
or
Rebuild
When the frame is giving out, we build new
Sagging between the posts that new boards will not fix
Rot in the joists or beams, not just in the boards on top
What it takes
A brand new deck instead, and a 12x12 usually takes 1 to 2 days to build.
Two of our own builds, and in both the framing under the boards is what decides it.
The choice stays yours: we show you what we found and give you one price, repair or new.
03Why decks give out
Most deck repairs start at the bottom
A deck rarely fails at the boards you walk on, because around Carrollton, Villa Rica and Bremen the trouble usually starts lower down. Water runs behind the ledger where the deck meets the house, posts sit in wet red clay for days after every storm, and cut board ends that were never sealed drink up every rain.
Most decks we repair in Douglasville and Temple wear out first on the shady, damp side of the house, where the boards stay wet long after the sunny side has dried. That is why we inspect a deck from the boards down to the posts before we talk about a price, because new boards on a failing frame usually do not last.
Where it starts
Ledger, posts and cut ends
Who checks it
Justin or Jacob
04Repair types
The deck repairs we make most
01
Rail and stairs
What it usually takesPosts reset or replaced, stringers renewed
A loose rail usually means a post that has worked free, and a bouncy stair usually means tired stringers. Both are usually repaired in place, without tearing out or rebuilding the deck around them.
02
Posts and joists
What it usually takesA post replaced or a joist doubled
A post rotted at the soil line can be replaced while the deck is supported, and a weak joist can be doubled with a new one beside it. When most of the frame is soft, we tell you a rebuild is the better answer.
03
The ledger
What it usually takesChecked first, repaired where it has rotted
The ledger is the board that ties the deck to the house, and water behind it rots both the deck and the house wall. It is the first connection we look at on every deck repair, before the boards or the railing.
05Free quote
Your deck looked at, the same day or the next
1
Ask here or call
Leave your name and number here, or call 770-880-6549 whenever it suits you. Justin and Jacob answer the phone themselves, during the day and after 5.
2
We come out
Justin or Jacob walks the deck, checks the boards, rails, stairs and posts, and shows you what he finds.
3
One price, then your call
You get one number for the whole job, and nothing starts until you say yes.
Ask for a free quote
Same day or next day, at your place. Takes a minute.
Thank you. We will call you back at the number you gave us. For the fastest reply call 770-880-6549.
Prefer to talk? Call 770-880-6549. Our work carries a 5-year workmanship warranty.
06Reviews
Real local family business. Honest and Great work on my deck repair. Over and above what was expected. Nice to call and have the people that do the work to give you the price.
CTCarey TuggleGoogle review, March 2025, deck repair
Posts set on footings
4.9
Stars on 9 Google reviews
5-year
Workmanship warranty on our work
07The repair
How a deck repair usually goes
Most deck repairs follow the same four steps, from the first look to the last coat of stain, whatever the size of the job.
First01
Check from the boards down
Justin or Jacob walks the deck first, then crawls or climbs underneath to look at the joists, the posts and the ledger. The condition of that frame usually decides whether a repair will actually hold.
Then02
Show you and price it
We show you what we found, on the deck and underneath it, and explain exactly what it needs. Then you get one price for the repair, and nothing starts until you agree to it.
The repair03
Fix what failed
Damaged boards, posts, stringers or rails are replaced and anything loose is fastened back down. The good wood stays exactly where it is, so you only pay for what failed.
If you want it04
Wash and stain
Once the new wood has dried out, which usually takes a few weeks, we can wash and stain the whole deck for you. A fresh stain usually evens out the color of the old and the new boards.
08The quote
What changes the quote on a deck repair?
A deck repair is quoted on what we find underneath, so we look at the framing before we give you a number.
One price for the repair before any work starts, and nothing starts until you say yes.
1
How much of the frame is soft
A few damaged boards on solid joists is usually a small job. Rot in the joists, beams or posts adds work, and past a point it makes a rebuild the better answer.
2
Matching what is there
New pressure-treated boards are easy to find in the usual sizes for almost any deck. An odd size or an older composite can be much harder to match, and we tell you how close it will be.
3
How high the deck sits
A deck a single step off the ground is usually quick and easy to work underneath. A second-story deck needs the frame supported while posts or beams are replaced, which takes more time and care.
4
Stairs and rails
Every stair and every section of railing that needs work adds to the job. A whole new staircase usually costs more than resetting one loose post on the railing.
A deck we built
09Questions
Deck repair questions, answered
Plain answers to what homeowners usually ask about a worn deck, and anything else you can ask Justin or Jacob when they come out.
No. The quote is free, and we give it in person, usually the same day you call or the next day. Justin or Jacob inspects the deck from the boards down to the posts and gives you one price.
Yes, as long as the framing under them is still sound and dry underneath. If the joists or posts are going, we tell you, because new boards on a failing frame usually do not last long.
It can be, because a rail that moves when you lean on it may not hold someone who falls against it. Keep people off that side of the deck until it is fixed, and call us.
Yes. Once the new boards have dried out, we can wash and stain the whole deck so the old and new wood match.
Yes. We inspect any deck from the boards down the same way, whoever built it, and tell you plainly what it needs.
Yes. Our deck repairs carry our 5-year workmanship warranty, which covers the way the repair was made. If the spot we repaired fails because of how we repaired it, we come back to it.
10Related services
More work from the same crew
The same family, the same crews, one free quote.
Custom decks
A new deck built to fit your yard. The 12x12 is the one we build most, and it usually takes 1 to 2 days.